SeRvices

Our Service

HOW IT WORKS

We start by talking to you about how your business works and
what you need.

Talk and understand your needs

You can give us a brief, or if you have no idea where to start we can guide you through a process to work out what works best for you – many clients are somewhere in between those two.

We can work with any stakeholders you need, we can work just with the CEO or executive team, or conduct company-wide engagement with teams and employees as needed

Map all your processes and design a solution

We map out your processes for you, and show how we can automate and digitise them. Everything is set out in clear language to ensure you understand and can control your own systems from the outset.

Implement the solution

If you want to go ahead with the next stage, we build the solution for you. Then we train you and your team on how to use it, and can provide ongoing support as needed

WHAT CAN WE DO

Depending where you are on your digitisation journey, we can;

Take you from paper records to getting everything online
Or convert spreadsheets into integrated databases
Set up your first CRM (Customer Relationship Management) system
Integrate your existing CRM and other systems to talk to each other
Replace your legacy system with a new improved model

KEY ADD-ONS

01

Data migration

Our team can take data from multiple sources, on and offline and help work out how to systematically capture what matters in one place

02

Change management

Sometimes it can be hard to get everyone on board with major changes, we can help manage this process, getting input from stakeholders and ensuring communication is open and clear.

03

Training

We can train your whole team, or train your trainers, equipping them with the knowledge to train the rest of your team.

04

Maintenance and support

We set our customers up for ongoing success, leaving you with all the info you need to manage your system, but we are always on hand to answer any questions, or can manage your system ongoing as well if required.